Privacy Policy

1. Overview

K N Infocept ("we," "us," "our") respects your privacy. This policy applies to our website and to the CRM, web platform, and internal tooling projects we build and operate for clients. It describes what personal information we collect, why we collect it, and how you can control it.

2. Information We Collect

We collect information in a few different ways:

• Information you provide: name, email, phone number, company, and project details submitted through contact forms, consultation bookings, or email.
• Usage data: pages visited, time on site, referring URLs, browser type, and device information, collected automatically through standard web analytics.
• Client project data: information processed on behalf of clients through systems we build, which is governed by the specific agreement with that client and only accessed by us as needed to deliver or support the project.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule consultations.
• Scope, deliver, and support projects for our clients.
• Send project updates, invoices, and service-related communication.
• Improve our website's content, performance, and usability.
• Meet legal, accounting, and regulatory obligations.

We do not sell your personal information, and we do not use it for purposes unrelated to those listed above without asking first.

4. Cookies & Tracking

Our website may use cookies and similar technologies to remember preferences and understand how visitors use our site. You can disable cookies through your browser settings; some parts of the site may not function as intended if you do.

5. How We Share Information

We share information only in limited circumstances:

• With service providers who support our operations (hosting, email, analytics), bound by confidentiality obligations.
• When required by law, regulation, legal process, or government request.
• To protect the rights, property, or safety of K N Infocept, our clients, or others.
• With your consent, or at your direction.

We do not share client project data across unrelated client accounts.

6. Data Security

We apply encryption, access controls, and regular backups as standard practice across the systems we build and operate, not as an optional add-on. That said, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is retained according to the terms of the relevant client agreement.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below and we'll respond within a reasonable timeframe.

9. Third-Party Links

Our website may link to third-party sites. We aren't responsible for the privacy practices or content of those sites, and we encourage you to review their policies before providing any personal information.

10. Children's Privacy

Our website and services are intended for businesses and professionals, not children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we'll remove it.

11. Changes To This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page. We encourage you to review this policy periodically.